Broadband

Lost connectivity leads to internet outage which leads to lost customers and lost revenue, so a fast, reliable broadband connection is essential for every business. A network outage can even cause intra-company disruption with employees in different offices unable to communicate.

Some suppliers buy cheap home connections to sell to businesses. Our broadband services are designed for businesses from the ground up and come with strong and reliable connectivity with downstream speeds of up to 24Mbps. Performance is guaranteed by service level agreements which can be customised to suit your exact requirements.

Our broadband and network experts monitor and manage your connectivity and ensure seamless integration with your office internal networks, and all for a single transparent monthly cost.

We’re not content to stop there, however. We go further and use the knowledge we build up about you and your business to plan your future requirements so that your connectivity always keeps pace with your infrastructure growth. our advisors can recommend a variant that suits your business down to the applications you use and the volume of traffic.

Our broadband services consist of ADSL, FTTC/Fibre, EFM and Lease Lines. We can combine multiple products to create the perfect solution for any size of business enabling faster and more resilient connectivity. All of our broadband variants offer low contention and a premium connection to the internet.

Please take the time to look though what we feel makes us unique, and don’t forget to call if you have any questions.

Yes, I need better broadband
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No Shaping

No Traffic Shaping

Our services are based on a bandwidth basis and therefore we do not reduce the speed of your connection according to time of day.
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4 Hour Fix SLA

4 Hour Fix SLA

We can add additional resilience into managed service to increase the fix time as low as 4 working hours.
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For Business

Made for Business

Our products are of a higher quality and unique level of stability and are designed just for businesses. Competitors will buy cheap home connections and sell to businesses, this never provides the results businesses need and we understand this which is why our broadband is built and designed only for businesses.
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Broadband +

More than just broadband experts

Our engineers are not just broadband experts but network engineers. We therefore can help advise and assist with rectifying issues that may have been caused from your internal infrastructure.
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Easy to switch

Easy to switch

We can assist with the migration from your current supplier to us as we understand this process can be bit daunting and the loosing provider can often make it hard work for you to leave.
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Free Static IP

Free Static IP

We provide a single static IP with all our connections for no extra charge.
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UK Based

UK based 24-7 Support

Dedicated account management and completely unscripted customer and technical support. Our support is available 24 hours a day, 7 days a week.
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Superfast

Superfast speeds

Download speeds of up to 80Mbps and upstream speeds up to 20Mbps.

Business Fibre

It can be daunting trying to select a business fibre system that is right for you and this is why our advisors can recommend a variant that suits your business down to the applications you use and the volume of traffic.

Thirdline Business Fibre Broadband is ideal for small and medium-sized organisations where data and bandwidth is business-critical. Download speeds are up to 80Mbps and upstream speeds are up to 20Mbps.

Using premium FTTC products Thirdline can ensure you always get the very best connection to support you and your staff. All of our broadband variants offer low contention and a premium connection to the public internet.

Please take the time to look though what we feel make us unique and don’t forget to call if you have any questions.

I want Business Fibre
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Dedicated

Dedicated Voice Only Connection

Our voice connections can only be used for voice, which is how we can guarantee that the quality of calls is always optimal.
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4 Hour Fix SLA

4 Hour Fix SLA

We can add additional resilience into managed services to reduce the fix time to as little as 4 working hours.
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For Business

Made for Business

Our products are of a higher quality and unique level of stability and are designed just for businesses.
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Circuit testing

Thorough circuit testing

Each Assured circuit is tested to ensure performance, speed and reliability. If any connection fails to make the grade we will work to provide the best available alternative.
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Superior SLA's

Superior performance with superior SLA's

With voice traffic prioritised across our network and with industry-leading SLAs, the Assured range of products provides confidence in call quality with minimal jitter, latency and packet loss.
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Ingredients

Quality Ingredients

Quality ingredients make for a great end result. We use only best of breed products, including Cisco 800 series routers. Proven extremely reliable, they feature advanced monitoring and diagnostics for maximum performance and speedy issue diagnosis.
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Voice Calls

Top quality voice calls - guaranteed

Business Voice is a dedicated IP circuit into your business and delivers voice calls of the highest quality.
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Easy to switch

Easy to switch

We can assist with the migration from your current supplier to us as we understand this process can be bit daunting and the loosing provider can often make it hard work for you to leave.
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UK Based

UK based 24-7 Support

Dedicated account management and completely unscripted customer and technical support. Our support is available 24 hours a day, 7 days a week.
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Connections

Simple graded connections

We offer our variants according to the number of concurrent calls needed.

Business Voice

It can be daunting trying to select a business voice system that is right for you and this is why our advisors can recommend a variant that suits your business down to the applications you use and the volume of traffic.

Business Voice is a dedicated IP circuit into your business which delivers guaranteed voice calls of the highest quality. It’s a specialist broadband product supporting our IP telephone services and includes everything you need for first class IP telephony: a Cisco router, a business-grade broadband connection and the IP telephony service itself.

Using premium voice products Thirdline can ensure you always get the very best connection to provide the highest level of assured voice traffic. All of our voice variants offer low contention and a premium connection to a dedicated voice backbone.

Please take the time to look though what we feel make us unique and don’t forget to call if you have any questions.

I want better quality voice calls
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Bandwidth

Dedicated and uncontended bandwidth

The high availability and low latency service provided by our next generation network makes this the ideal connectivity solution for cloud-based services.
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Pricing

Exclusive Pricing

Using our contacts, we are able to offer the best pricing in the marketplace.
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SLA

Service Level Agreements

Our comprehensive SLAs cover delivery, performance, availability, and time to fix, giving you peace of mind and leaving you free to run your business.
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4 Hour Fix SLA

4 Hour Fix SLA

We can add additional resilience into managed services to reduce the fix time to as little as 4 working hours.
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Managed Router

Managed Cisco Router

We manage the router on your premises to keep it running at peak performance.
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UK Based

UK based 24-7 Support

Dedicated account management and completely unscripted customer and technical support. Our support is available 24 hours a day, 7 days a week.
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Connectivity

High capacity and flexible connectivity

Up to 1Gbps dedicated bandwidth. Start small and upgrade later.

Business Connect

We have selected partnerships with two of the largest ISP’s in Europe, between them they have been providing leased lines for a combined 25 years.

These connections are designed for business of 50 or more staff or where the internet is a mission critical service. The cost of lease can vary from site to site but the quality remains the same and the speed of installation is consistently improving on a daily basis.

Our Business Connect is a fully managed and monitored service, it is backed by Thirdline’s exacting SLAs, giving you peace of mind and leaving you free to concentrate on your business.

Check out the key features and give one of our business connect specialist a call to discuss your requirement in detail.

Business Connect sounds interesting

Related Challenges with Broadband

Our company is growing quickly however my infrastructure is holding me back
ChallengeAtt
Gleeson Recruitment approached Thirdline requiring assistance with their infrastructure, which was an increasing concern due to the growth of their organisation. It was clear the organisation was growing much more quickly than their IT infrastructure, causing internal strains.
Our telecoms are unreliable and it’s hard to keep track of costs
Challenges
Larkmead are spread over multiple sites and their current telecoms solution was no longer fit for purpose. They needed a communications provider that can take control of their existing relationship with BT and take their business telecoms to the level required.
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IT Support
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Cloud
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Telecoms
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Broadband
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Recovery
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Procurement